Contact Social Casinos — Get in Touch With Our Team

Got a question about how sweepstakes casinos work, spotted something out of date on one of our pages, or want to flag an issue with a site we cover? This page tells you how to reach Social Casinos, what we can help with, and where to look first if your question is about a specific operator rather than about us.

How to Reach ann-angel.com

The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods. Please include enough detail for us to act on your message — for example, which page you're referring to, which sweepstakes casino you mean, or a screenshot if something looks broken.

What We Can and Can't Help With

We're an independent comparison site, not a casino operator. That distinction matters for what we can actually do when you get in touch:

We can help with: corrections to our reviews, questions about how we rank or research sweepstakes and social casinos, feedback on our content, and general questions about how the sweeps coin model works.
We can't help with: account access, identity verification, redemption delays, deposit issues, or anything tied to a specific operator's customer service. Those requests need to go to the platform itself — usually through the support or help section inside their site or app.

If your question is about whether a particular platform is available in your state, what its minimum redemption threshold is, or how long a payout is taking, the operator's own support team and terms and conditions page will have accurate, current answers. Availability, thresholds and processing times can change without much notice, so the operator is always the more reliable source for account-specific detail.

Questions About Redeeming Sweepstakes Coins

A common reason readers contact us is confusion around how Sweepstakes Coins (SC) convert into prizes. To set expectations before you reach out: sweepstakes casinos run on a dual-currency model. Gold Coins (or an equivalent virtual currency) are used for play only and carry no cash value. Sweepstakes Coins are the promotional currency that can, subject to each operator's own terms, be redeemed for prizes once a minimum balance is reached and identity has been verified. Redemption is never instant on every platform, and most require government-issued ID and sometimes proof of address before releasing a prize. We can explain the general model, but the exact threshold, verification steps and processing time for any one site sit in that operator's terms, not ours.

Reporting an Error on This Site

We aim to keep offer details, ratings and state-availability notes current, but promotions, terms and eligible states change frequently across this industry. If you notice a welcome offer that no longer matches what a site is showing, a state that's been added to or dropped from an operator's eligible list, or anything else that looks stale, tell us which page and which detail — that's the fastest way for us to check it and update it.

Before You Reach Out: A Few Things Worth Checking First

Confirm you meet the operator's minimum age requirement — many sweepstakes casinos set this at 18, though some require 21, depending on the platform and the state.
Check whether your state appears on the operator's excluded list. Sweepstakes casinos are not available nationwide; each operator decides which states it serves, and that list can change.
Remember that no purchase is necessary to participate. Legitimate sweepstakes casinos offer a free method of entry alongside any coin packages, and legitimate play never requires a purchase to be eligible for a prize.
Review the operator's own terms and conditions for redemption thresholds, verification requirements and processing timeframes before assuming a delay is unusual.

For a broader look at playing responsibly, our Responsible Gambling page covers habits and resources worth knowing about regardless of which platform you use. If you'd like to know more about how we put this site together and how we approach reviewing sweepstakes and social casinos, that's covered on our About Us page, and the ground rules for using this site are set out in our Terms and Conditions.

A Note on What We Are

Social Casinos is an independent information and comparison resource. We don't operate any of the sweepstakes or social casinos listed on this site, and we don't process payments, redemptions or account requests on their behalf. Some of the links on our pages are commercial, meaning we may earn a referral commission if you sign up through them — this never affects how we describe or rank an operator. Availability of any listed platform varies by state, changes over time, and should always be confirmed directly with the operator before you sign up.